FAQs
How long will the lace last ?
Lace sadly is not going to last forever and will shed over time, however it can be replaced to give your wig a new look! We offer lace replacement service here. The time frame you're able to keep your lace before replacing it will depend on if you install with glue or how you care for it at home. We do not recommend brushing or coming the lace while the hair is wet. Release any tangles before you wet the hair as each strand of hair is hand tied by a single knot onto the lace and it is very fragile.
Are the wigs Glueless ?
All closure units are 100% glueless with a band and comb attached inside the cap for extra security. Frontal units come with a band in the box and not attached to the unit but a request in the notes and we can add the band to the unit. You can use adhesives on the lace if you choose but it is not always needed
How long is processing time & shipping time
All Custom wigs, Pre-order Remakes & Plain Jane units have a 3-5 week processing time from date purchased, once wig(s) are completed tracking info will be sent 3-5 business days.
Ready to Ship orders tracking info will be sent out within 5 business days.
Once it’s sent, we are not responsible once received by mail carrier. We are not responsible for any lost or stolen goods once we hand it over to the mail carrier. Please refer to tracking info sent for all shipment updates. Or call USPS 1 (800) 275-8777 for help.
What type of hair do you sell?
RAW QUEEN
SOURCED FROM India
1 donor per bundle
Our luxury raw hair is for the Queens who want the best of what hair can offer. Full from roots to tip and it will last 3+ years with proper care! This hair will perfectly mimic your naturally textured hair, and flow with ease. All cuticles are aligned in the same direction to prevent any tangles. Raw hair at it finest can be lifted to #613 in one process, yet still durable and soft after being chemically treated. Hair has virtually no frizz, no tangles, minimum shedding & that will not be noticeable.
How to care for your Cbanyi wig?
Basic Wash Day Steps
Step 1
Treat your hair as if it were your own! Wash your unit weekly. Fully remove any tangles from hair by brushing from ends to roots before wetting the hair. Brushing while wet ma cause un-necessary shedding.
Step 2
Wet hair allowing time for the hair to soak in the water. Make sure to always use downward motions when washing. Never scrunch or massage hair. Use a good shampoo and conditioner for your wig.
Step 3
Follow up with a conditioning treatment and/or leave-in. Whenever possible allow hair to completely air dry before any heated styling.
Wig Essential Tools & Products?
Yes, we use industry standard SSL encryption protection to protect your details and security checks are made on all payments to ensure the authenticity of each transaction this service is provided by SagePay.
Wig Essential Tools & Products?
“Your products should be as great as your Cbanyi WIG!”
Essentials needed for upkeep on your wig are a hot comb to maintain flatness, along with your styling tools. Good shampoo and conditioner. (we recommend Tresme Rich Moisture) Great styling products. (like BioSilk, Chi or Ion heat protectant spray) We also offer wig refresher services for your convenience. We will deeply wash, treat & re-style your unit for you! Take the stress of wash day away and click here to book.
Maintaining your
Body wave
Brush hair daily and free it of any tangles. Just like your own natural hair, avoid excessive daily heat, heavy oils or alcohol based products. Always use a heat protectant & avoid over heating. We recommend seeking a professional for bleaching or coloring. #613 platinum blonde hair should be treated with extra care and use lower temperatures when using hot tools. Keep hair hydrated with light oil or spray.
Maintaining your
Curly & Wavy Hair
Curly bundles should be styled on completely wet hair. After saturating the hair with LOTS of water apply a leave-in (we like Carol's Daughter leave-in spray or Unleased cream) and curl definition cream (It's a 10) or hair foam (Narobi). Make sure to fully work in the product through out the hair. Follow up with a light oil (like coconut) if needed. For less chance of frizz defuse your hair with a hair dryer attachment.